House rules

The whole of it

This is a shop where people play games. Everyone is welcome at the table — whoever you are, whatever you look like, whoever you love, however new you are to the game.

Be someone others are glad to sit with. That is nearly all of it.

What is not on

Harassment of any kind: slurs, abuse, unwanted attention, following somebody around, photographing them when they have asked you not to.

Making the game unpleasant on purpose — cheating, needling a new player, arguing rules at somebody rather than with them.

Bringing what happened online into the room, or taking what happened in the room online.

Being here to sell your own stock. Trading between friends is fine; running a business off our tables is not.

"It was a joke" is not a defense. If somebody has asked you to stop, stop.

Younger players

Under-18s are welcome here on their own. We are a shop, not a youth center: staff are not supervising anybody’s child, and a parent leaving a young one here is deciding they are old enough to be out.

Adults playing with teenagers: keep it in the open, keep it about the game, and do not arrange to meet them elsewhere. This one is not negotiable and there is no warning for it.

A parent who wants to stay is always welcome, and never has to buy anything to sit with their kid.

Games are for everyone at the table

A game master runs the table and their call on a rule stands for that session. Take it up afterwards, not mid-fight.

Say at the start if there is something you would rather not have in the game. Nobody has to explain why, and a table that cannot manage that is a table we would rather not run.

If somebody is not enjoying it, that matters more than finishing the encounter.

If something happens

Tell whoever is behind the counter. Any member of staff, at any time, and you do not have to be sure or have proof. You’ll be listened to and taken out of the room if you want to be.

If you would rather not say it out loud, write to [email protected], the shop’s own inbox.

We won’t make you sit across from somebody while it is sorted out, and we won’t tell them who complained unless you want us to.

What we will do

Usually a quiet word, and that is the end of it. Most of this is people not realizing.

Where it is more than that, staff can ask somebody to leave for the day. They do not need a manager, they do not need to explain themselves at the time, and there is no arguing with it on the floor.

Where it is serious, or where it keeps happening, we’ll ban somebody from the shop. That is the owners’ decision and we’ll say so plainly rather than letting somebody wonder.

Where it is dangerous or involves a child, we call the police. We would rather be wrong about that than late.

Money already spent on a booking or a seat comes back when we ban somebody. We are not keeping it.